top of page

From Breakdown Logs to Instant Repair Guidance

Dhimath helps maintenance teams access root-cause insights, equipment manuals, and past repairs with a single query—anytime, anywhere.

35% MTTR reduction with AI Maintenance Hub for Precision Manufacturers

Industry: Mechanical Engineering / Precision Manufacturing / Industrial Machinery

Users: Maintenance Engineers / Reliability Engineers

Solution Area: Predictive Maintenance, Knowledge Management, Troubleshooting Management, Asset Performance Management


🔍 The Challenge/ Client Context

A mid-sized precision manufacturing unit told us their maintenance engineers struggled with unstructured documentation—past maintenance reports, inspection logs, drawings, and machine manuals were scattered across formats. When a breakdown occurred, valuable time was lost in finding the correct service procedure or previous RCA notes.


💡 What we did with Dhimath

Greywiz team collected all their technical maintenance documents—PDFs, scanned forms, repair logs, drawings—and uploaded them into a dedicated maintenance knowledge base in Dhimath. Power Users from their engineering team were trained to structure this base and set up custom categories and tags (machine type, fault codes, intervention date, etc.).


Using Dhimath's chat interface, maintenance engineers were now able to ask real-time repair questions like What was the fix for spindle motor failure in Machine 03 last October?—and get exact instructions, images, and linked RCA reports in seconds.


Outcome Highlights:

  • ⚙️ Reduced MTTR (Mean Time to Repair) by 35%

  • 🧠 Enabled smart knowledge reuse from past breakdowns

  • 📊 Consistent RCA documentation via guided templates

  • 📱 Mobile-first access to troubleshooting support anytime

  • 🔐 Controlled access to critical maintenance logs


17, 3rd Floor, Bull Temple Rd,

Basavanagudi, Bengaluru South

Karnataka, IND 560085

info@greywiz.com

Business Inquiry

Product Demo

Invest & Partnership

Marketing/ PR

Job Seeker

General Inquiry

Follow Us On:

  • LinkedIn
  • Youtube
  • Medium
  • Product Hunt

© 2025 by Greywiz.com

bottom of page